Last Updated: July 27, 2026

1. Order Processing

We ship Monday through Saturday, excluding Sundays and federal holidays. Orders ship out within 1 business day of being placed. Orders placed on Sunday ship the following Monday.

You’ll receive an email confirmation when your order is placed, and a second email with tracking information once it ships.

2. Domestic Shipping (Continental United States)

We ship within the continental United States only (48 states). We do not ship to Alaska, Hawaii, territories, or international destinations. It is your sole responsibility to verify that the products you are ordering are legal to possess and receive in your state and locality. Certain research compounds may be subject to state-specific restrictions or scheduling; we reserve the right to decline orders shipping to jurisdictions where we have reason to believe applicable law prohibits or restricts the product.

Available shipping options and rates:

• Standard Shipping (3–5 business days): rate to be set
• Priority Shipping (1–3 business days): rate to be set
• Express Shipping (1–2 business days): rate to be set

Shipping rates above are placeholders pending final carrier setup in WooCommerce Shipping settings.

3. Packaging & Discretion

All orders are shipped in plain, unmarked outer packaging. No product names or branding appear on the exterior of the box, and packing slips describe contents generically as “research materials.”

4. Address Accuracy

Please make sure your shipping address is accurate and complete at checkout. Aminera is not responsible for orders delivered to an incorrect address provided by the customer, and address changes after an order has shipped cannot be guaranteed.

5. Damaged or Incorrect Shipments

If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery at support@amineralabs.com with photos of the damaged or incorrect product and packaging. Claims submitted after 48 hours will not be eligible for a replacement. See our Return & Refund Policy for full details.

6. Signature Requirements

High-value orders may require an adult signature upon delivery. If a delivery attempt is made and no one is available, the carrier will leave instructions for pickup or redelivery.

7. Contact

Questions about your shipment? Contact our support team at support@amineralabs.com and include your order number for the fastest service.